ABAAT
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Advice + Services
A Bite at a Time are hospitality & event sector experts.
We solve problems for Australia’s leading venues, corporate clients, cultural institutions and hospitality industry developers by conducting in-depth analysis and introducing practical, efficient solutions.
If hospitality is not your core business or if you’re so busy with your to do list that you can’t think about the bigger picture, let alone take steps to future-proof and grow, we can help.
Nothing is impossible! The answers lie in the creation of a thorough, implementable plan… A Bite at a Time.
We support new and existing hospitality-based projects. Talk to us about the services you need and we will tailor a solution.
HOSPITALITY
Financial Modelling
Operations
Guest Experience
EOI Management
Brand
TEAM
Performance
Structure
Training & Development
Coaching
BEHIND THE SCENES
Reservations
Customer Journey
Client Listening
Website Audit
Guest Loyalty
Marketplace Research & Benchmarking
EVENTS
Venue Infrastructure & Development
Strategy
Team
Sales & Marketing
Systems & Process
CORPORATE SERVICES
Client Services
Client Experience
Operating Models
Operating Procedures
Training
How We Work
First, we get to know you – your goals and your biggest challenges, whether you are starting out with a new project or you desperately need to hit the ‘reset’ button.
Next, we spend time looking at potential solutions from every angle, from analysing your competition to completing line-by-line expense reviews and researching the best digital solutions to boost efficiency and productivity.
Then it’s time to make a plan and implement it so you can side-step the common roadblocks that prevent hospitality operations or client/guest services from achieving their full potential.
We’re here to think of everything, apply our expertise and bring in our extensive network of professionals to help your business build its reputation.
By the Numbers
Guests: Over a million customers in (at least) three countries
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M+
People: We have led thousands of people with so many more in our broader network
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Years: Which is more years of experience than we care to count
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